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Applied AI & LLM Systems
Most AI programmes do not fail on model quality. They fail because retrieval returns the wrong context, because nobody defined what a correct answer looks like, because permissions were handled in a prompt rather than at the data layer, or because there was no way to tell whether last week's change made the system better or worse. Those are engineering problems, and they are the ones we solve.
Explore Applied AI & LLM SystemsAssess
- Use-case scoring on value, data readiness, and failure cost
- Corpus audit — coverage, freshness, duplication, and permission boundaries
- Baseline evaluation set drawn from real queries, labelled with subject experts
- Architecture decision record: retrieval vs fine-tuning vs both, with the reasoning
Build
- Retrieval pipeline — chunking strategy, embeddings, hybrid dense + keyword search, reranking
- Permission-aware retrieval enforced at query time, never in the prompt
- Grounded generation with citations, abstention, and confidence routing
- Agentic workflows with scoped tools, typed state, retries, and human approval gates
Operate
- Evaluation harness wired into CI so a prompt or model change is a measured decision
- Tracing across every step, with token, cost, and latency budgets enforced
- Online quality sampling, drift alerts, and a rollback path
- Runbooks and handover so your engineers own the system